Jaitley launches 'Aaykar Setu' app to acknowledge taxpayers grievances

Finance Minister Arun Jaitley on Monday launched the taxpayers service module and mobile app 'Aaykar Setu', which is an initiative by the Central Board of Direct Taxes (CBDT) to provide better taxpayer services and reduce taxpayer grievances.

"This is an important step forward by the CBDT for several reasons, out of which the principle reason being technology. This app is designed to help discharge any queries of the citizens without any external help," said Arun Jaitley while addressing the reporters at the launch in New Delhi.

Adding to this he said that the app reduces the interface between the department, which is the assessing officer and the assessee in terms of the physical interface.

Available in android version and desktop version, the new app is a new step by the Income Tax Department (ITD) to directly communicate with the taxpayers, on a range of multiple informative and useful tax services aimed at providing tax information at their fingertips.

"it will help to improve the image of the department," added Jaitley while saying that the app will have many positive consequences.

The module compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module. The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.

All taxpayers who wish to receive such SMS alerts are advised to register their mobile numbers in the Aaykar Setu module.

-ANI