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Want to return your Samsung Galaxy Note 7? Make sure you use these fireproof shipping boxes

News Agencies | First published: 14 October 2016, 13:40 IST
Want to return your Samsung Galaxy Note 7? Make sure you use these fireproof shipping boxes

Samsung Electronics is sending fire-resistant packages to its customers in the US as a precaution against possible fires or explosions from the Galaxy Note 7 as they return to retailers.

The box is lined with heat-resistant paper and the return kit includes three boxes and a static shielding bag.

The Note 7 is prone to bursting into flames, which makes recovering the hundreds of thousands of units that are likely still out there a bit tricky.

Samsung is offering prepaid shipping boxes as an option for US consumers who purchased the phones on its official website.

"Consumers who purchased their Note 7 phones from mobile carriers should visit the carriers' websites for recall instructions," said the technology giant.

The South Korean tech giant has begun sending out return kits to customers who have contacted them, quotes The Verge.

The Note 7 is supposed to be slipped into the bag and then enclosed in box after box.

 
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