After a long discussion over the Home Delivery of Public Services at the doorstep, Arvind Kejriwal government finally launched the doorstep delivery system on Monday. In the first phase, there will be system to deliver 40 public services at the doorstep.
Deputy Chief Minister Manish Sisodia in November 2017 had made it public that the government would introduce a scheme through which 40 public services including driving licenses, including driving licences, caste certificates; new water connections etc will be delivered at the doorsteps of people.
There was a conflict between the AAP government and Delhi Lieutenant Governor Anil Baijal over the scheme. Anil Baijal had returned the scheme for reconsideration.
However, in the first phase, the Delhi government launched governance project with services from seven government departments at a nominal charge.
The scheme is aimed to deliver government services beyond counters at people’s residence through ‘Mobile Sahayaks’. Mobile Sahayaks will be those who will visit the applicant’s residence, gather the required details and necessary documents for a nominal fee. They will have necessary machines such as biometric devices and a camera.
Various certificates such as caste, new water connection, income, driving license, ration card, change of address in RC and more will be under the scheme.
Here is the list of public services that are being offered in the first phase.
It is forty services from seven government departments. These are Revenue Department, Social Welfare Department, Transport Department, Delhi Jal Board, Food and Supplies Department, Labour Department and Department for the Welfare of SC/ST/OBC/Minorities.
Issuance of Caste Certificate, Income Certificate, Registration of Marriage, Delhi Family Benefit Scheme, New water connection, change of address are some of those services which are part of home delivery.
In order to avail the scheme, the residents has to call 1076 and an executive will visit his/her residence for getting the work done. The service will cost the resident Rs 50.