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Tired of bad network? You may soon get paid Re 1 for every call drop

Speed News Desk | Updated on: 13 February 2017, 6:01 IST

Are you tired of constant bad network and call drops? Fret not, for the Telecom Regulatory Authority of India (Trai) will soon come out with recommendations on compensating consumers who face calls drops.

If implemented, your telecom operators may have to shell out Re 1 per call drop.According to sources, the regulator is likely to propose a compensation of Re 1 for each call drop, recommendations for which may come out today.

Trai chairman RS Sharma had earlier said that the proposals would be out by mid-October.Trai on Thursday said there is no significant improvement in the call drop issue in Mumbai and Delhi as operators are lagging on various fronts in meeting the standards.

The regulator said that in Mumbai, no operator is meeting the benchmark while in Delhi three top players Airtel, Vodafone and Aircel are found to be lagging in offering good quality services.

Trai will release a quality of service paper in the next few days which will identify the reasons responsible for call drops.

The telecom regulator is also considering making it mandatory for telecom operators to disclose their network capacities periodically, as the regulator feels that call drop problem needs to be examined in entirety.

However, the operators have strongly opposed the move to charge them on call drops - a decision that has seen strong support from the public.

Telecom operators say there are many things which are responsible for call drops and not all are under their control. The cost of setting up a mechanism for tracking call drops will be huge, the operators claim.

Telecom operators say there are many things which are responsible for call drops and not all are under their control. The cost of setting up a mechanism for tracking call drops will be huge, the operators claim.

First published: 16 October 2015, 4:59 IST
 
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