It is not only the passengers who are unhappy over train delays, but even Railway Minister Suresh Prabhu shares this feeling and views it as a "challenge".
Prabhu while replying to a debate on Appropriation Bill in Lok Sabha himself pointed out the problem and the routes most affected by it.
"Delay in train is still a challenge. I am not happy with this," he said.
Prabhu particularly highlighted that the section between Delhi and Kolkata was facing the problem of delays and said the trains crossing Uttar Pradesh and Bihar were missing deadlines as this route was running much over its capacity,
The solution to this problem is augmentation of railway capacity so that punctuality could be maintained, he said.
Highlighting that the operating ratio for 2014-15 was the highest in the last seven years, the Minister said that Railways was undertaking cleanliness drive in a big way.
Railway has roped in NGOs and other agencies to promote sanitation, he said, adding that there was also a plan to harness the support of religious leaders to create awareness about cleanliness.