Air India’s flight's operation resumed, hours after global shutdown since early Saturday morning. The service was affected after the problem occurred in the airline’s main server.
According to ANI reported. Air India flights operation were affected as airline's SITA server is down all over India & overseas since 3:30 am. CMD Air India Ashwani Lohani says, "Air India System restored," said Ashwani Lohani, CMD Air India.
"Between 3:30 to 4:30 am today, passenger services system of Air India that is run by SITA was taken for maintenance & after that, it remained down till 8:45 am, it has just come back. However, system restored. During the day we will see consequential delays," Ashwani Lohani said.
Ashwani Lohani, CMD Air India: B/w 3:30 to 4:30 am today, passenger services system of Air India that is run by SITA was taken for maintenance & after that it remained down till 8:45 am, it has just come back. System restored. During the day we will see consequential delays pic.twitter.com/nyUUHJcSaa— ANI (@ANI) April 27, 2019
According to PTI reports, the airline sources said that the software, which is of Atlanta-based SITA company, was not functioning approximately from 3 am to 9 am Saturday.
"We are trying to regularise all the flights for the day. But there would be some delay of flights today. I am expecting a delay of around two hours. Because in morning, the whole system got disturbed," Lohani added.
Following the global shutdown, several passengers took Twitter to complained about the delayed flights and shared pictures and videos of crowded airports in Mumbai and Delhi.
"At least 2,000 people in Mumbai airport waiting because of the SITA software shutdown all over India," wrote Gayathri Raguramm, a Twitter user said sharing a video.